The strategic principles of the SRS are that:

• Our partners recognise that each organisation is starting from a different baseline regarding their current technology provision and that each will learn from the other.
• Our partners need our strategy to align to their service delivery models to ensure that their service delivery to citizens is improved.
• Our partners’ solutions will be digital by default.
• Our solutions delivered will be best value for money for the partners.
• Our solutions will span all partner organisations where the Strategic Board agrees to do so as like-minded organisations.
• Our target operating model is to use the most cost effective technology platform based on confidentiality, integrity and availability.
• Our solutions will use open standards and enable reuse and integration.
• Our solutions will form a product set with commoditised pricing.
• The SRS are the owners of the environments and will define the standards upon which they are based. Our service provision will be bimodal, one part operational service and one part delivering the research and development required to plan for our future, one driving the other.
• Our working methods will be based on agile delivery principles.
• Value for money is defined from the customer point of view.
• We will not be afraid to fail as it is an essential part of creating success.